Contact

Plan the right Letaro setup

Tell us about your agency, current systems, staff count, rent roll, sales team, and communication usage so onboarding can be scoped.

Talk through your agency setup

Send the details that matter for pricing, onboarding, data migration, and the first workspace setup.

FAQ

Questions agencies usually ask

Ten practical answers covering pricing, module selection, portal access, communication bundles, migration, custom features, and Australian agency fit.

Can agents, tenants, and landlords all log in?

Yes. Letaro has separate login paths for agency staff, tenant portal users, and landlord or owner portal users.

What does the staff seat cover?

The core staff seat is AUD 99 inc GST per staff user and covers role-aware access to the Letaro workspace, administration, and platform controls. Agencies need at least 1 staff seat.

Can we choose only the modules we need?

Yes. Trust accounting, property management, sales, finance, communications and marketing, AI, and workflow automation can be selected as modular monthly products.

Are owner and tenant portals extra?

No. Owner and tenant portal access is included with Letaro so portal users are not charged as staff seats.

Is business insights charged separately?

No. Business insights is included so agencies can see portfolio, sales, finance, arrears, and workflow signals without another module fee.

How are email and SMS billed?

Email and SMS are sold as monthly bundles. The bundle prices are planned with at least a 100% markup on public delivery costs and are kept separate from the base SaaS subscription.

Can Letaro handle both property management and sales?

Yes. The product is designed for agencies that need rent roll operations, owner and tenant work, sales pipeline management, contracts, finance, and reporting in one place.

Can we migrate an existing rent roll or contact database?

Yes. Migration is scoped around your current systems, portfolio size, data quality, and the modules you want to start with.

Can you build custom features for our agency?

Yes. AI Cloud Solutions t/as Letaro can scope custom features, integrations, workflows, reports, and agency-specific automation where the product does not already cover your process.

How do we get started?

Use the book a demo or contact form and include staff count, rent roll size, sales volume, current systems, and the modules you want to review first.