Product

One operating platform for the agency

Letaro brings the staff app, tenant portal, landlord portal, reporting, and workflow surfaces together around the records an agency already manages, with modules selected around each agency's sales and property management needs.

Modules

Pick the product areas your agency needs

Letaro covers trust accounting, property management, sales, finance, communications, workflow automation, portals, reporting, and AI assistance without forcing every agency into the same setup.

Trust accounting

Receipts, payments, journals, ledgers, cash book, reconciliations, reports, audit log, and review workbench.

Property management

Properties, leases, rent roll, inspections, condition reports, maintenance, trades, and owner approvals.

Sales CRM

Contacts, pipeline, listings, contracts, Form 6, documents, digital signatures, tasks, and sales templates.

Finance and creditors

Invoices, recurring schedules, creditor rules, duplicate detection, owner alerts, reminders, and Xero connection surfaces.

Communications

Email, SMS, templates, link tracking, owner updates, tenant reminders, campaign messages, and communication automation.

Workflow automation

Workflow builder, approvals, scheduled actions, task creation, human review points, and operational follow-ups.

Portals

Separate tenant and landlord access for leases, inspections, maintenance, approvals, statements, and exports.

Insights and reports

Operational dashboards, rental activity, leasing benchmarks, market insights, creditor insights, and export-ready reports.

AI assistance

Invoice extraction, activity summaries, drafting assistance, chat/help support, and semantic search where enabled.

Live workspace

Letaro live dashboard showing agency tasks, trust accounting, sales, and property metrics

Commercial boundaries

Letaro is designed to support agency workflows and review processes. Agency principals, professional advisers, and appointed reviewers remain responsible for operational decisions and statutory obligations.

Product sections

Explore each module with live screens

Use the dropdown to jump between product areas, then review how each module works and the agency benefits it is designed to support.

Choose a product section

Product section

Trust accounting

Trust accounting keeps receipts, payments, journals, reconciliations, ledger review, and audit evidence close to the daily agency work that creates those records.

How it works

Staff record trust movements and review exceptions from the same workspace used for operational follow-up.
Reconciliation and reporting surfaces help principals and reviewers see what needs attention before month end.
Audit logs preserve important trust accounting actions so review work is easier to trace.

Benefits for agencies

Less switching between operational records and accounting review.
Clearer visibility of outstanding trust accounting work.
Better handover between property managers, accounts staff, principals, and reviewers.

Product section

Property management

Property management brings properties, leases, owners, tenants, inspections, maintenance, rent roll activity, and approvals into one operating view.

How it works

The rent roll view connects people, properties, lease dates, arrears, inspections, and work that needs follow-up.
Maintenance and approvals can move through staff review before owners or tenants are updated.
Portfolio signals sit beside tasks so property managers can prioritise daily work faster.

Benefits for agencies

A cleaner daily control surface for rent roll teams.
Fewer missed owner, tenant, inspection, and maintenance follow-ups.
Better visibility for principals across portfolio health and staff workload.

Product section

Sales

Sales helps agencies manage contacts, appraisals, listings, campaign activity, contract tasks, and pipeline movement without separating sales work from agency records.

How it works

Sales staff can track opportunities from appraisal through listing, campaign, negotiation, and contract steps.
Tasks and document workflows keep pipeline work visible beside the contact and listing record.
Campaign and pipeline views help principals see what is moving and where follow-up is needed.

Benefits for agencies

A connected view of sales activity and agency relationships.
More consistent follow-up across appraisals, listings, buyers, and vendors.
Cleaner reporting across sales pipeline, campaign activity, and team workload.

Product section

Finance

Finance supports agency invoices, supplier bills, disbursements, owner statement workflows, duplicate checks, and Xero connection planning.

How it works

Finance records can be reviewed beside the property, owner, supplier, or agency workflow they relate to.
Duplicate detection and exception surfaces help staff resolve issues before bills or statements progress.
Export and integration-ready records reduce manual re-entry across agency finance workflows.

Benefits for agencies

Less manual matching across invoices, suppliers, owners, and agency records.
Better review points before finance work leaves the agency workspace.
Clearer handover between property management, accounts, and principals.

Product section

Comms and marketing

Communications and marketing helps agencies plan email, SMS, reminders, campaign updates, owner notices, tenant messages, templates, and delivery tracking.

How it works

Templates keep common messages consistent while still allowing staff review before sending.
Email and SMS bundle usage can be tracked separately from the SaaS subscription.
Communication activity stays attached to the relevant contact, property, lease, sale, or workflow context.

Benefits for agencies

More consistent communication without losing review control.
Clearer visibility of message history and delivery activity.
Bundle-based pricing that keeps delivery costs separate from software modules.

Product section

Workflow automation

Workflow automation turns repeated agency processes into structured tasks, reminders, approvals, and follow-up paths with human review where it matters.

How it works

Agencies can map repeatable work into workflow steps with owners, due dates, and review points.
Automation can create tasks, trigger reminders, and surface exceptions instead of hiding work in inboxes.
Staff retain control over approvals and decisions that need judgement.

Benefits for agencies

Less reliance on memory, spreadsheets, and scattered reminders.
More predictable execution of leasing, sales, maintenance, finance, and review processes.
Better operational visibility for principals and team leaders.

Product section

Business insights

Business insights is included so agencies can see portfolio health, sales movement, arrears, campaign activity, finance signals, and operational workload together.

How it works

Dashboards surface agency activity across modules instead of leaving each team to report from separate tools.
Operational signals can be filtered by portfolio, team, work type, and priority.
Export-ready views help principals prepare management updates and internal reviews.

Benefits for agencies

A clearer view of the whole agency, not just one department.
Faster identification of bottlenecks, fee leakage, arrears, and follow-up gaps.
Included reporting value without a separate insights module fee.

Product section

AI features

AI features help with drafting, summarising, extraction, search, and guided workflow assistance while keeping staff review in the operating process.

How it works

AI can help draft messages, summarise activity, extract invoice details, and explain records inside the agency workspace.
Human review remains part of sensitive workflows so staff approve outputs before they are relied on.
AI activity is positioned as an assistant to staff rather than a replacement for agency judgement.

Benefits for agencies

Faster drafting and review of repetitive agency work.
Less time spent searching through scattered activity and documents.
A practical AI layer that sits inside the product rather than in a separate chat tool.

Product section

Owner and tenant portals

Owner and tenant portals are included so agencies can separate client access from staff-only workflows while still keeping records connected.

How it works

Tenants can use portal workflows for lease, inspection, maintenance, and communication activity that is relevant to them.
Owners can use portal workflows for property updates, approvals, statements, maintenance, and exports.
Portal users stay separate from billable staff seats and staff-only agency records.

Benefits for agencies

Cleaner separation between staff work and client-facing access.
Lower friction for owner approvals, tenant requests, and everyday updates.
No per portal user software charge for owners or tenants.

Screenshots

Live views from the product

The website uses screenshots captured from the running Letaro demo application, not static mockups.

Agency dashboard

A live workspace view across daily work, tasks, trust accounting, property, and sales activity.

Rent roll

Portfolio health, property activity, rent collection, arrears, inspections, and tenant workflows.

Sales pipeline

Listing activity, pipeline stages, campaign work, contracts, and sales operations in one view.